- I have not received my
tickets?
Track your order using your booking reference and email address.
This will show details confirming your order and whether your
tickets have been mailed out. You can check this information
here
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What are the Opening times for the Show? Gates
will be open from 09:00am for access into the Boulevard. The
main Show will be open from 10:00am everyday.
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Can I use my ticket for Public Preview Day? If
you have purchased a Public Preview Day or Any Day ticket, this can
be used for Public Preview Day or any day after that. (admission on
just one day)
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Are public allowed to come to the Show on Preview
Day? Public entry is permitted on Public Preview Day
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How do I get to ExCeL? There are several ways
to get to ExCeL see the Travel
information page to find the best mode for you.
- Is there somewhere I can leave my
luggage? No
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When is The Outdoors Show on? Thursday
13th to Sunday 16th January
- Is it free to get into The Outdoors
Show? Yes. Your ticket to the Tullett Prebon London
International Boat Show ticket includes free entry (same day
entry only)
- I see some of the theatres at The
Outdoor Show cost. Is the Pool/Knowledge Box/Cruising Chute at the
Boat Show free? Yes it is free for
the pool/knowledge Box/Cruising Chute.
- Where can I see what time
the boating celebrity will be at the Show? Refer to
the timetable
- When is the Canoeing, Dinghy Sailing,
Kayaking, Stand Up Paddle Boarding, Windsurfing
and Wakeboarding demos on? Refer to the Watersports
Action Pool timetable
- Can I actually have a go at
Canoeing, Dinghy Sailing, Kayaking, Stand Up Paddle Boarding,
Windsurfing and Wakeboarding? Yes. Visitors can have a go and
will be required to fill in a disclaimer at the booking point
at the East End of of the North Hall. If you wish to have a go at
Wakeboarding you will need to bring with you your swimming costume
to wear under the wetsuit provided.
- How much is it to have a go
at Canoeing, Dinghy Sailing, Kayaking, Stand Up Paddle
Boarding, Windsurfing and Wakeboarding? This activity is free
and is operated on a first come first served basis. You will need
to be of good health and fill in a disclaimer at the booking
point. Terms and condtitions apply and may include age
restrictions. Keep up to date here
- Can I return back into the Show(s) on
the same day if I go out? No, there is a no return
policy.
- Can I bring my dog to the
Show? No, except guide dogs.
- What shoes should I wear?
Comfortable shoes (deck shoes if you have them are ideal)
- What's the youngest kids can have a
go at Canoeing, Dinghy Sailing, Kayaking, Stand Up
Paddle Boarding, Windsurfing and Wakeboarding? 8years of age.
The Organisers reserves the right to say no.
- Is there a ladies day at the
Show? No
- Is there a Platinum Ticket for the
Show? No
- Can I book any of the ‘Have A Go'
activities in advance? No. These activies can
only be booked once you are in the Show at
the booking point at the East End of the North Hall and is
booked on a first come first served basis. Please ensure you get to
the Show early to avoid dissapointment.
- Can you pre book car
parking? Car parking cannot be pre-booked.
- What are the parking
charges? The charges are as below, and for more
information visit the ExCeL London website for further detail
Up to 2 hours £5.00
Up to 5 hours £10.00
Up to 15 hours £15.00
Up to 24 hours £20.00
- Is there Park and Ride? No
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Do you offer concession tickets? Yes, to
Senior Citizens, Students (with a valid NUS card) and disabled
visitors (and their carer where applicable). For prices and
conditions refer to the ticket
information page
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Is there disabled access at the Show?
Yes, there are lifts from the Undercroft car park to the
Boulevard. Please note some mezzanine catering levels and
some stands may not be accessible.
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Is there disabled parking? Yes
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What are the charges:
Up to 2 hours
£5.00
Up to 5 hours £10.00
Up to 15 hours £15.00
Up to 24 hours £20.00
If you cannot find the answer to your question on the page,
please contact us
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